Privacy Policy

Last Updated: September 17, 2025

Introduction

3Porter (“Company”, “We”, “Us”, “Our”) is committed to protecting Your privacy. This Privacy Policy explains how We collect, use, disclose, and safeguard Your information when You visit Our website https://www.3porter.ai (“Website”) and use Our WordPress plugin (“Plugin”) and related services (“Service”).

Please read this Privacy Policy carefully. By using Our Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Privacy Policy) refers to 3Porter.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing details of Your browsing history on that website.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website and/or Plugin.
  • You refers to the individual accessing or using the Service.

Information We Collect

Personal Information

When You register for Our Service, We collect:

  • Free Trial Registration: Name and email address
  • Paid Membership: Payment information including credit card details and billing address (processed and stored by Stripe, not by Us)

Website Usage Data

We may collect information about Your use of Our Website through various tracking technologies, including but not limited to:

  • Google Analytics: Website usage statistics, page views, user behavior, and other analytical data
  • Cookies: Login session data when You select “Remember Me” and other cookies that may be necessary for website functionality
  • Future Tracking Technologies: We may implement additional analytics, social media pixels, or tracking technologies to improve Our Service

Plugin Usage Data

When You use Our Plugin, We collect:

Service-Side Data:

  • Date and time of content generation
  • IP address
  • Website domain name where Plugin is installed
  • Member ID
  • AI generation service request data and response status

Plugin-Side Data (stored on Your website):

  • Date and time content was created
  • Content section identifier
  • AI generation prompt text
  • Generated AI content (text and images)
  • Links to edit generated content

Error and Performance Data

We log Plugin errors and performance data for troubleshooting and service improvement purposes.

Generated Content Storage

AI-generated content is stored within Your WordPress website. We may also provide optional cloud storage services (such as Amazon Web Services S3 and CloudFront CDN) for AI-generated images at Your request.

How We Use Your Information

We use the collected information for:

  • Providing and maintaining Our Service
  • Processing payments and managing Your Account
  • Communicating with You about Your Account and Our Service
  • Sending promotional and marketing communications
  • Improving Our Service through analytics and performance monitoring
  • Troubleshooting technical issues
  • Ensuring security and preventing fraud
  • Complying with legal obligations

Information Sharing and Disclosure

Third-Party Service Providers

We share Your information with the following third-party service providers:

Stripe (Payment Processing):

  • Credit card information, billing name, and billing address
  • Used solely for processing payments
  • Stripe maintains its own privacy policy governing this data

Mailchimp (Email Marketing):

  • Email address, name, membership level, and membership ID
  • Used for account communications and marketing emails
  • Subject to Mailchimp’s privacy policy

AI Service Providers:

  • Content generation prompts and related data necessary for AI content creation
  • Used solely for generating text and image content for Your website
  • Subject to the respective AI providers’ privacy policies

Google Analytics:

  • Website usage data and analytics information
  • Used for understanding website performance and user behavior
  • Subject to Google’s privacy policy

Cloud Storage Providers (Optional):

  • AI-generated images when You choose to use cloud storage services
  • Used for content delivery and storage optimization

Legal Requirements

We may disclose Your information if required to do so by law or in response to valid requests by public authorities.

Data Storage and Security

Data Location

Your data is stored on US-based servers and cloud infrastructure located within US regions.

Security Measures

We implement appropriate security measures to protect Your information, including:

  • SSL encryption for data transmission
  • Hosting with industry-leading service providers
  • Physical and digital security measures as required for compliance
  • Regular security assessments and updates

Data Retention

We retain Your personal information until You specifically request its removal via email from the email address associated with Your Account.

Your Privacy Rights

Access to Your Information

You have the right to access the personal information We hold about You. Contact Us to request access to Your data.

Data Correction

You may correct inaccurate personal information associated with Your Account, including account details and billing information provided during membership purchase.

Data Deletion

You may request deletion of Your personal information by emailing Us at contact@3porter.com from the email address associated with Your Account. We will process deletion requests in accordance with applicable laws.

Data Portability

Where technically feasible and legally required, We may provide Your personal information in a structured, commonly used, and machine-readable format upon request. Data portability rights may be limited based on technical constraints and legal requirements.

Marketing Communications

You may opt out of promotional emails by:

  • Clicking the “Unsubscribe” link in any promotional email
  • Contacting Us directly using our Contact Form

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance Your experience on Our Website. These may include:

  • Essential Cookies: Necessary for website functionality, including login session management
  • Analytics Cookies: Used to understand how You interact with Our Website
  • Marketing Cookies: May be used for promotional and advertising purposes

You can control cookie preferences through Your browser settings, though disabling certain cookies may affect website functionality.

Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage You to review the privacy policies of any third-party websites You visit.

Children’s Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If You are a parent or guardian and believe Your child has provided Us with personal information, please Contact Us.

International Data Transfers

Our Service is primarily available to users in North America. Your information is processed and stored within the United States. By using Our Service, You consent to the transfer and processing of Your information in the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify You of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

Your continued use of Our Service after any modifications to this Privacy Policy will constitute Your acknowledgment of the modifications and Your consent to abide by the modified Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or Our privacy practices, please use our Contact Us form.

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